Recent discussions
Activating Device Owner in Android 16
I’m building a parental control app that relies on Device Owner mode. This worked fine on older devices (e.g. Samsung Galaxy S8 running Android 8/9), but it fails on a Pixel 10 Pro running Android 16. Process: I factory reset the Pixel. At the welcome screen, I scan a QR provisioning code. The QR downloads my signed APK, installs it, and should activate it as the Device Owner. Problem: On Android 16, the app is installed but Device Owner is not activated. In Settings > Device Admin, my app is listed, but the toggle is off. My MyDeviceAdminReceiver never fires — I see no provisioning broadcast (PROVISIONING_COMPLETE or PROVISIONING_SUCCESSFUL) and no debug logs. Here is my provisioning json as a starter - juyst in case I am doing something stupid!! { "android.app.extra.PROVISIONING_MODE": "device_owner", "android.app.extra.PROVISIONING_DEVICE_ADMIN_COMPONENT_NAME": "com.xxxx.yyyy/.MyDeviceAdminReceiver", "android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATION": "https://test.app.com/app-release.apk", "android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_CHECKSUM": "rePWsxWwsW2wycUDiE_hVHSczS3qaJIdk7fnzDMPDV0", "android.app.extra.PROVISIONING_LEAVE_ALL_SYSTEM_APPS_ENABLED": false, "android.app.extra.PROVISIONING_SHOULD_LAUNCH_RESULT_INTENT": true, "android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE": { "provision_token": "xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx......." } }mauriceatkinson4 hours agoNew member9Views0likes0CommentsAndroid 15 Setup Wizard loops at “Accept Google Services” on Lenovo Tab M11 (TB311FU)
Hi all, I'm running into a blocking issue provisioning brand-new (and factory-reset) Lenovo Tab M11 - TB311FU devices on Android 15 with Android Management API (fully managed / dedicated, kiosk). On Android 14 everything worked fine with the exact same policy and enrollment flow. The issue only started after updating to Android 15. (this is my test device, i constantly factory reset it) Expected behavior: Standard QR (6-tap) provisioning to proceed past the “Accept Google Services” screen, install Android Device Policy, enroll to my enterprise, and apply the kiosk policy, install app, and done. What happens instead: After Wi-Fi and scanning the AMAPI QR token, Setup Wizard reaches “Accept Google Services”. Tapping Accept shows a spinner, then it returns to the same screen (loop). I simply cannot get past this point. If I reboot at this point, on the very first Welcome screen the device sometimes becomes unresponsive (neither 6-tap nor “Next” reacts) until I factory reset again. Is there a known Android 15 Setup Wizard issue that can cause a loop at “Accept Google Services” on Lenovo TB311FU? Any workarounds you'd recommend to get past the acceptance loop? When factory resetting, and setting up the tablet without scanning the qr code, i get past the Google Services no problem. When i install via qr-code on new fresh never used before tablets, that come pre-installed with Android 14, i don't have any issues. Same policy, same everything... except the Android version. Thanks in advance! /BBalslev8 hours agoNew member4Views0likes0CommentsWorkprofile creation failure using CUSTOM DPC
We use a custom DPC to create work profiles. On certain devices, profile creation fails with errors like STORAGE_UNAVAILABLE or work profile already exists. From bug reports, we can confirm the failure cause, but is there a way to detect these conditions directly in our app and handle them gracefully?”Ragulsurendar9 hours agoLevel 1.5: Cupcake20Views0likes1CommentWay of implement the following feature '3.24. Managed Google Play Account upgrade'
We are enterprise solution EMM partner. We want to validate the following feature 3.24. Managed Google Play Account upgrade Anyone please describe how to do this actually. Not understand way of integration in our solution. Thanks in advance.mhfaruk10 hours agoLevel 2.0: Eclair12Views0likes1CommentChrome is crashing again and again since few days
Hello, A colleague of mine has its chrome application crashing after few minutes of usage. It is on a COPE device and happens both on personal and pro area. We removed completly the data of the app and restart the phone but the issue persists since few days. I've opened a case at Samsung as it is on a samsung device but does some of you face the same issue ? I see a last update of chrome from the 2nd of september on this device. Corey, the day has come, my colleage is switching back to Microsoft Edge ;) Best regardsYann_ROLAND10 hours agoLevel 2.0: Eclair46Views0likes5CommentsApplication report not getting collected on Xiaomi mix fold devices
We have couple of users who have the Xiaomi Fold device and in the application report section of status report notifications we are only getting the android device policy app. None of the other applications are getting returned. Is this a known issue? How can we debug the issue? I was not able to see anything obvious in the device logs. We are getting the full application report for the other devices.Prathik13 hours agoLevel 2.0: Eclair270Views0likes8CommentsIntune now showing tenant name on lockscreen
Hi everyone, As of some weeks, Intune started showing the tenant name on the lockscreen. Where it used to say "this device belongs to your organisation" it now says: " This device belongs to company name" . Since this is a big no for most of our customers, I was wondering if other people noticed this as well and maybe even found a solution for it. Microsoft support admitted that they changed this, but they will now help us getting it fixed or even giving us the option to enable or disable this. Showing the company name on a device can make a device more interesting to people who might find a lost or stolen device. Therefore, we never show company names or logo's on the lock screen. And most customers we work with expect that kind of behaviour. We currently have to project on hold because if this detail. (And its costing us extra business because they are not buying the hardware that comes with it 😅) I hope someone else is having more luck! In the meantime I'm escalating this via other companies in our group with better MS connections but those take some time. And if you haven't noticed this issue, please be aware of it. As far as we know, only Intune has done this. Knox, Workspace one and Mobile Iron are not showing this message. Samsung has replied that this is absolutly not right in their opinion. Its a big risk for companies.Michel14 hours agoLevel 3.0: Honeycomb1.4KViews1like31CommentsAndroid Enterprise
I had upgraded my account to Google workspace Business Plus and wish to use the Android Enterprise function within Google platform. I had followed the steps and set to Advance mode in the mobile management "Custom" setting but the Android Enterprise did not appear for selection. Do i need a third party EEM or can i activate the Android Enterprise with Google Admin console without a third party one.socialXHC3 days agoLevel 1.5: Cupcake11Views0likes0CommentsUpdating the Device Art Generator (Device Frame)
The Device art generator is a great tool for people who don’t want to install Android Studio just to take some framed screenshots for documentation use. There are third-party apps that can do this too (Snapmod), but I was wondering if the developers at Google could give the Device art generator some well-deserved love and update it to include Pixel 10 frames? Thanks. (Google) Device art generator: https://developer.android.com/distribute/marketing-tools/device-art-generator 3rd party option: https://play.google.com/store/apps/details?id=cn.gavinliu.snapmoddavidtse9164 days agoLevel 2.0: Eclair18Views0likes0CommentsKnown issues with Android System WebView 139.0.7258.160?
Hi everyone we have some reports about OAuth2 Login issues on Android devices with Microsoft Conditional Access rules. Some device (very small amount) are not able to login to some specific apps where the OAuth Login is being made with an embedded Browser session. During investigation we found out, that all users are on Android System WebView version 139.0.7258.160. Users without issues are running 139.0.7258.158. We don't know whether this is the issue but I wanted you asked whether other admins here are having similar issues in the last couple of weeks. Are there any known issues about certificate based logins with Android System WebView currently? Thank you! Kind Regards Danielweberda4 days agoLevel 2.0: Eclair11Views0likes0Comments
Explore other customer resources
Help Center
Explore step-by-step how-to guides.
Solutions Directory
Find solutions and partners.
Website
Discover more about Android's features.