Recent discussions
Activating Device Owner in Android 16
I’m building a parental control app that relies on Device Owner mode. This worked fine on older devices (e.g. Samsung Galaxy S8 running Android 8/9), but it fails on a Pixel 10 Pro running Android 16. Process: I factory reset the Pixel. At the welcome screen, I scan a QR provisioning code. The QR downloads my signed APK, installs it, and should activate it as the Device Owner. Problem: On Android 16, the app is installed but Device Owner is not activated. In Settings > Device Admin, my app is listed, but the toggle is off. My MyDeviceAdminReceiver never fires — I see no provisioning broadcast (PROVISIONING_COMPLETE or PROVISIONING_SUCCESSFUL) and no debug logs. Here is my provisioning json as a starter - juyst in case I am doing something stupid!! { "android.app.extra.PROVISIONING_MODE": "device_owner", "android.app.extra.PROVISIONING_DEVICE_ADMIN_COMPONENT_NAME": "com.xxxx.yyyy/.MyDeviceAdminReceiver", "android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATION": "https://test.app.com/app-release.apk", "android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_CHECKSUM": "rePWsxWwsW2wycUDiE_hVHSczS3qaJIdk7fnzDMPDV0", "android.app.extra.PROVISIONING_LEAVE_ALL_SYSTEM_APPS_ENABLED": false, "android.app.extra.PROVISIONING_SHOULD_LAUNCH_RESULT_INTENT": true, "android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE": { "provision_token": "xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx......." } }Android 15 Setup Wizard loops at “Accept Google Services” on Lenovo Tab M11 (TB311FU)
Hi all, I'm running into a blocking issue provisioning brand-new (and factory-reset) Lenovo Tab M11 - TB311FU devices on Android 15 with Android Management API (fully managed / dedicated, kiosk). On Android 14 everything worked fine with the exact same policy and enrollment flow. The issue only started after updating to Android 15. (this is my test device, i constantly factory reset it) Expected behavior: Standard QR (6-tap) provisioning to proceed past the “Accept Google Services” screen, install Android Device Policy, enroll to my enterprise, and apply the kiosk policy, install app, and done. What happens instead: After Wi-Fi and scanning the AMAPI QR token, Setup Wizard reaches “Accept Google Services”. Tapping Accept shows a spinner, then it returns to the same screen (loop). I simply cannot get past this point. If I reboot at this point, on the very first Welcome screen the device sometimes becomes unresponsive (neither 6-tap nor “Next” reacts) until I factory reset again. Is there a known Android 15 Setup Wizard issue that can cause a loop at “Accept Google Services” on Lenovo TB311FU? Any workarounds you'd recommend to get past the acceptance loop? When factory resetting, and setting up the tablet without scanning the qr code, i get past the Google Services no problem. When i install via qr-code on new fresh never used before tablets, that come pre-installed with Android 14, i don't have any issues. Same policy, same everything... except the Android version. Thanks in advance! /B
Android Enterprise
I had upgraded my account to Google workspace Business Plus and wish to use the Android Enterprise function within Google platform. I had followed the steps and set to Advance mode in the mobile management "Custom" setting but the Android Enterprise did not appear for selection. Do i need a third party EEM or can i activate the Android Enterprise with Google Admin console without a third party one.
Updating the Device Art Generator (Device Frame)
The Device art generator is a great tool for people who don’t want to install Android Studio just to take some framed screenshots for documentation use. There are third-party apps that can do this too (Snapmod), but I was wondering if the developers at Google could give the Device art generator some well-deserved love and update it to include Pixel 10 frames? Thanks. (Google) Device art generator: https://developer.android.com/distribute/marketing-tools/device-art-generator 3rd party option: https://play.google.com/store/apps/details?id=cn.gavinliu.snapmod
Known issues with Android System WebView 139.0.7258.160?
Hi everyone we have some reports about OAuth2 Login issues on Android devices with Microsoft Conditional Access rules. Some device (very small amount) are not able to login to some specific apps where the OAuth Login is being made with an embedded Browser session. During investigation we found out, that all users are on Android System WebView version 139.0.7258.160. Users without issues are running 139.0.7258.158. We don't know whether this is the issue but I wanted you asked whether other admins here are having similar issues in the last couple of weeks. Are there any known issues about certificate based logins with Android System WebView currently? Thank you! Kind Regards Daniel
Bug? G-board removes additional languages post BYOD Enrollment?
We noticed a strange behaviour, If G-board has additional languages added apart from English like Polish or German, post enrolling into a work profile, the additional languages disappear from the keyboard. I was able to reproduce with Intune, WorkspaceOne and even TestDPC app. This is true even if no Device Restrictions are applied. It seems like a bug. Has anyone else seen this issue?You're Invited! Join us for the upcoming Android Enterprise CAFÉ Takeover!
Hello Community Members, The Android Enterprise team is excited to invite you to our upcoming in-person CAFÉ Takeover events in New York City and Paris! What is the Android Enterprise CAFÉ? The Android Customer Advisory Forum for Enterprise (CAFÉ) is an exclusive, invite-only group of customers who actively engage with the Android Enterprise Product team. As a member, you get a front-row seat to the future of Android Enterprise. Look out for more details about the Android CAFÉ in a future post. Join Us for the CAFÉ Takeover! We’re opening the CAFÉ experience to non-CAFE members with two in-person events. This is a fantastic opportunity to meet the Android Enterprise team, network with your peers, and share your feedback directly with us. These events are exclusively in-person. CAFÉ Takeover: NYC Date & Time: October 14th 10:00am Location: Google NYC RSVP here CAFÉ Takeover: Paris Date & Time: October 21st 10:00am Location: Google Paris RSVP here Please note: These are customer-only events and registration confirmation is required to attend. Space is limited, so please RSVP at your earliest convenience to secure your spot. We look forward to seeing you there! Best, The Android Enterprise Team
Gmail does not show certificate selection dialog when "exchange_login_certificate_alias" is not specified in managed configuration
Hi, I am trying to configure Gmail to work with Exchange ActiveSync within a work profile via managed configuration according to the documentation - https://support.google.com/work/android/answer/7065453 The following parameters are specified: "exchange_host", "email_address", "exchange_username", "exchange_authentication_type" (allow_modern_authentication) The "exchange_login_certificate_alias" parameter is not set. I expect that the user will have to select a certificate via the system dialog. But as a result of such a configuration, the certificate selection dialog is not displayed to the user. The mail setup process is interrupted and the error message "Try again later, or contact your IT admin" is displayed However, if I specify any random value in the "exchange_login_certificate_alias" parameter, the certificate selection dialog is displayed. I would like to know whether this is expected behavior or a known issue? Versions Info Gmail client - 2025.08.25.800175820.Release Android 13-16Samsung Devices: Can't call from a personal app
Hi everyone we received some reports from our users in the last couple of month that suddently the phone app on COPE devices (Samsung A-series) starts to show "Can't call from a personal app" - Your organisation only allows you to make calls from work apps. Workaround: Reboot the device. For most of the reports this workaround has to take place once and the message is gone forever. A very small amount of devices starts to show this message again after a couple of weeks. Rebooting is resolving the issue again. Any idea of how to prevent this? Even emergency calls are not possible if this error is appearing! Does anyone else have seen this behavior? Raised a case with Samsung today. Thanks! DanielURGENT: Unable to complete action required for account verification
2 of our accounts got emails this morning that we have to verify our org address because it no longer matches. However, going through verification we get an error at the end to contact support.... going through the support system and answering their questions led to the below need help ASAP as it states we will lose all our apps on July 10th!!!
