Forum Discussion
Google Deleted Account that Links Managed Play Store
Hello bogdanhandaric,
Nice to meet you. I'm sorry to hear this has happened to your account. It's likely that you will need to rebind a new Google gmail to your enterprise/organisation. Have you seen this community guide: here with a few pointers on what to do.
Do keep me posted if you can on how you get on and if you have any additional questions.
Thanks,
Lizzie
Hey Lizzie my org is in a similar situation. The main account associated with the bind was and is inaccessible, because a previous admin created it. We got another account tied to the managed enterprise. Our security team wants us to remove the old account from the bind and/or from Intune.
Would removing the account from the enterprise bind blow everything up? Or is there a way to have MS support change the email associated with the bind?
Hello SbutterworthHOV,
Thanks for your message here. So just to check, do you currently have two accounts bound to your managed enterprise and you want to just remove the account that a previous colleague set up? Or are you needing to regain access to the original bind?
We have two accounts in the bind now. (A) is the locked out original count used for the link to Intune. (B) is the new account that we added to the managed enterprise. Since we can't get access to (A) security wants us to remove it from everywhere, because we have no insight or control of it.
Gotcha, thanks SbutterworthHOV. I would recommend contacting Intune directly about this as they should be able to either help with this or raise a ticket with our engineering team.
Please do keep me posted of how you get on.
Thanks,
Lizzie
