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ANDROID 15: Problem with unlock code expiry in COPE mode
Hello, Our users' Samsung smartphones are enrolled in Intune in COPE mode. We have a configuration profile that requires a device unlock code with an expiration time. We haven't configured a code for the work profile, so the One Lock setting is enabled by default. In Android 15, following the expiration of the unlock code, the user is now required to change the unlock code. However, once they do so, when they launch an app in the work profile, the smartphone also asks them to change the work profile code. I don't understand why the smartphone is asking to change the work profile code when the One Lock setting is enabled. Is anyone else having the same problem? BenjaminBenjamin4 hours agoLevel 1.6: Donut94Views0likes6CommentsDisable random mac address during EMM enrollment
My company is trying to provision tablets via headwind MDM. We have no problem on some of our networks, but the location they are being provisioned at at-scale have a strict no-random-mac address rule on their network. Thus far I have been unable to figure out how to create a QR code that will disable random mac address on the SSID of the network the device connects to when enrolling in our MDM. Is there a field I am missing? Surely there must be a way to overcome this.AFahmy5 hours agoLevel 1.5: Cupcake38Views0likes4CommentsNot able to restrict personal email from logging into Work GMAIL app for BYOD enrolled devices
I wanted to restrict personal emails (with gmail account) from logging into Work GMAIL app for BYOD enrolled devices. I however want workspace accounts to be able to login. When I set modifyAccountsDisabled to true in AMAPI policy, no account can be added (including workspace account). Same problem happens when I specify com.google for accountTypesWithManagementDisabled - no account can log into GMAIL. Is there any solution to this ? Thanks in advance.rahulkumarjc7 hours agoLevel 1.5: Cupcake9Views0likes1CommentZebra HC50, HC20, TC21 - Zero-Touch enrollment isn't available. Check your internet connection and try again
We experiencing issues where we currently are unable to proceed with the enrolment of our Zebra devices to our EMM (WSOne). When we boot the Zebra Handset we get an error Can't finish setup. Zero-touch enrollment isn't avaialble. Check your internet connection and try again. We've tried from different network but getting same error. Their was another post about the same issue affecting Samsung S series devices which apparently samsung has fixed. Not sure how we get that fixed for the Zebra handsetsJoelEmpeigne2 days agoLevel 1.5: Cupcake491Views0likes3Comments[Feedback] App installs: share your experiences & suggestions
Hello everyone, Our team is always interested to hear your insights around the current employee experience on managed Android devices and profiles (Work Profile). One specific area of focus is the application installation experience, particularly for apps installs that happen while the device is in use (not part of initial setup). The installation experience can vary depending on a variety of factors - the device model and Android version, configuration of your EMM’s DPC client, management mode of the device (fully managed vs. Work Profile), the permissions required by the app, the source of installation, permission policies, etc. Based on your setup, it would be fantastic to hear some of your user experiences and what improvements you’d potentially like to see? I know this is an interesting topic for many of you, so I'm looking forward to hearing your thoughts, feedback and having a good conversation. Massive thanks in advance, LizzieLizzie2 days agoGoogle Community Manager368Views1like27Commentsproblematic re-enrollment following smartphone reset under Android 15
Hey Everyone, Since a couple of weeks, we are encountering a problem with the re-enrollment of devices that have moved to Android 15. our employees arrive on the next screen : I reproduced the incident under the following conditions : Step 1 , the device is enrolled on Omnissa WSP1 in COBO with personnal Google Account Step 2 , for some reasons, the device is erased (example : 10 errors code) Step 3 , the profil in KME or Zero Touch is Microsoft Intune & no more Omnissa Step 4 , It seems that the KME or ZERO Touch verification did not happen at the right time. Step 5 , our employees have to proove the use of the device like a personal device ! We didn't encounter this problem for devices in Android 13 or 14. The devices i used : Motorola g54 5G Android 15 V1TDS35H.83-20-5-5 security patch : 1 july 2025 Samsung A35 - SM-A356B Android 15 AP3A.240905.015.A2.A356BXXS5BYF3 security patch : 1 july 2025 We have several thousand devices left to migrate to Microsoft Intune, this new enrollment behavior is unacceptable for 100% company devices. Our fleet is fully managed in KME or Zero Touch. Can you investigate this incident? Chris332Views1like16CommentsPlay Store number of downloads counter
Hi all, Just had a question which might seem quite easy, but couldn't find the answer. I wonder how the number of downloads accompanying an application in the Play store compares to the number of downloads not done manually by a user, but downloads based on apps pushed from an EMM. For several applications, I see relatively low numbers of downloads in the Play store. Based on these low numbers, I can practically guarantee that downloads via Managed Google Play are not included here. In itself plausible, but I have not been able to read anywhere in documentation whether or not this is correct, can anyone confirm this. At the same time if MGP downloads do not count towards the number of downloads listed in the Play Store with the app, are MGP downloads counted separately somewhere? Thank you in advance, TomTom12 days agoLevel 1.5: Cupcake284Views0likes16CommentsShare your deployment experiences with Android zero-touch enrollment
Hey everyone, In ‘5 Overlooked Benefits of Android Enterprise’, we touched on Android zero-touch enrollment, and it’s something many of you are actively using to streamline your device rollouts. For those in IT, Android zero-touch can be a powerful tool - see our handy guide to learn more. It’s about getting devices to your users ready to go, automatically enrolling in your EMM and pulling down all the right policies as soon as they connect. That means less hands-on time for your team and a smoother experience for end-users. We know real-world deployments always have their nuances, but it would be great to hear about your deployment experiences using zero-touch enrollment: Did you overcome any unexpected hurdles? What was the scale of your deployment - a few devices for new joiners, or hundreds for a company-wide refresh? If you could share one key tip or best practice for someone looking to nail their next zero-touch deployment, what would it be? We’re all here to learn from each other’s stories, and your insights are super valuable. I’m looking forward to reading your stories! Chat soon, EmilieEmilie_B3 days agoGoogle Community Manager187Views1like13CommentsWhat security threats do you experience the most?
Hey everyone, Stop what you’re doing - episode 2 of The Secure Element is out now! Tune in as Bigdogburr and Theresa Lanowitz, Chief Cybersecurity Evangelist at LevelBlue, dive into achieving cyber resilience in an era of boundaryless computing. Their discussion truly reinforced for me just how vital a holistic approach to securing all end-user computing is - from laptops to mobiles, and everything in between - especially with cyberattacks becoming so sophisticated. The role AI plays in crafting these increasingly targeted attacks was a real eye-opener! This episode got me thinking about the real-world threats we’re all facing. What are the kinds of cyber threats you are most confronted with? Cast your vote in the comment section below: Phishing / Quishing/ Smishing (Email, SMS, or QR code tricks) Deepfakes (Convincing fake video/ voice calls) Malicious apps (Apps designed to steal data/ compromise devices) Network attacks (Rogue or Spoofed Wi-Fi, man in the middle, etc.) Other (please share more details in the comments!) And share some wisdom! Do you have some tips on how to identify a cyber attack? If you’ve been targeted, what’s one key lesson learned that you think everyone should hear? Looking forward to reading your stories. Chat soon, EmilieEmilie_B4 days agoGoogle Community Manager172Views1like20CommentsControl Wi-Fi Calling settings
Hi there, hope you're well. Just wondering is it possible to control the Wi-Fi Calling settings within Android via MDM? The closest thing I've seen is to use Knox Asset Intelligence to check Wi-Fi Calling setting status on Samsung devices: https://docs.samsungknox.com/admin/knox-asset-intelligence/dashboard/network-insights/wifi-calling-setting-status/ Thank you for your help & input in advance!davidtse9164 days agoLevel 2.0: Eclair75Views0likes6Comments
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