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Knox 3.11, SDK restrictions for Android 15
Hello everyone , Does anyone use knox sdk restricted method ? We have an app that has a driving mode and the apps is used for security purpose . Of course the app use know high restrictions feature like disable apps or enable/disable voice restrictions . Our xcover on android 15 , we have a message error that's say the app is not running in device owner mode : SecurityException: Caller is not DO or PO or KPU. According to Samsung post here , our app in android 15 will loose many restrictions we use . My question is how we can update to android 15 ? Our device is managed by Ivanti . The device owner of our device is the ivanti app and thus it can use knox sdk restrictions . I am pretty sure we can't have 2 apps being device owner if i am not wrong but i didn't find the proof yet . Sounds like the solution is to manage our device with only our EMM which doesn't satisfy our needs . Does anyone have any other idea ? It's a specific case actually .SolvedVin2K2 months agoLevel 1.6: Donut121Views0likes6CommentsCaptive Portal - Intunes Kiosk Mode
Does anyone know if it's possible to allow an android tablet to connect to captive portals whilst in Kiosk mode. I am currently trying to configure Intunes to allow this and cannot find a way to allow the tablet user to connect to a Captive portal as this is being restricted. Upon the device being configured and connecting to Wi-Fi it does not display the Wi-Fi landing page to allow access. Has anyone come across this issue whilst using Intunes\Kiosk mode specifically with Android devices? ThanksSolvedshaunhodgkinson2 months agoLevel 1.6: Donut68Views0likes7CommentsLink Android Zero Touch Portal with Access Management Tool
Hello Team Is there any possibility to link Android Zero touch portal with an Access Management tool with the APIs? We have our internal access management tool of our organization. We want to link the ZTE portal so that the request and permission for adding and deleting admins can be managed by Access management tool. Is there any API for that?SolvedAdityac892 months agoLevel 1.6: Donut143Views0likes9CommentsMobile Device Financing Solutions
Hi Google Team My name is Fernando from Kueski Pay. We're currently expanding our mobile phone financing business in Mexico In the past, we used Android DPC for device management. Recently, Springdel approached us with a solution based on the Android Management API Before moving forward, we’d like to confirm whether their implementation complies with Google’s policies and licensing requirements for our use case. Thanks in advance for your support Best regards Fernando Kueski PaySolvedKueskiPay2 months agoLevel 1.5: Cupcake149Views1like4CommentsHow to Set Device Owner on Company-Owned Android Device Without Factory Reset
Hello community, I’m facing a situation where we need to set Device Owner (DO) mode on several company-owned Android devices that are already in use and have a Google account logged in. Constraints: - The devices are company property. - Factory reset is not an option due to important data stored on the devices. - We want to enforce MDM policies via Device Owner for security and compliance. Questions: Is it possible to set Device Owner mode on an Android device without wiping or resetting, when a Google account is already signed in? Are there any known solutions or MDM platforms/tools that can claim an already-used device into Device Owner mode without data loss? I would really appreciate any guidance, proven methods, or official references. Our goal is to maintain data integrity while ensuring the devices are properly managed. Thanks in advance!Solvedmhfaruk2 months agoLevel 2.0: Eclair283Views1like4CommentsHow do we see apps whose work profile consumes battery?
Hello, We have Android phones included in MDM. I want to see the apps that drain the battery. The personal profile shows the apps that drain the battery. The applications in the job profile are not showing up. Is there any way to view this in detail?Solvedfurkaneroglu2 months agoLevel 1.5: Cupcake150Views0likes3CommentsUnexpected error. Please wait for some time and try again.
Hi everyone. May we know what might be the issue here. We are trying to bind an email address with Sophos Mobile (under Android Enterprise) and this shows the following error. Other email works fine.Solvedronnierodillas3 months agoLevel 1.6: Donut121Views2likes10CommentsZero Touch device cannot be added
I bought a Google Pixel 9a from Bechtle in Germany. I have already a Pixel 4 assigned and installed via Endpoint Manager. They told me i should add the following reseller ID 1823138271 to my Zero Touch portal. But i cannot find it. I have the following reseller added already: Reseller-Name Bechtle Direct B.V Entfernen Bechtle Logistik & Service GmbH Entfernen Brodos how can i find the reseller id 1823138271 in the Zero touch portal?SolvedwaldeckerMEM3 months agoLevel 1.5: Cupcake65Views0likes5Comments
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