Recent discussions
admin.google.com and Enterprise.google.com Domain account Merge
Hey Everyone! Recently found out that we are using multiple google.ca tenants to manage some on prem machines (chrome os and browser), going to do a Domain validation for our Zero touch portal (enterprise.google.com) and just wanted to verify what's going to happen once we complete the Merge of domain accounts. Since these seems to be completely separate admin consoles, how do we know which one will be kept and what wont? what is required to migrate over without any impact? So I guess a few questions; How are the two tenants linked in any way?Admin.google.com and Enterprise.google.com What happens if there are two tenants and we merge, which one it kept? since we are doing the validation on the Enterprise.google.com site, nothing mentioned the Admin portal impact. Very confused on this whole situation, documentation does not mention if someone else has already configured and using another admin console and the proper way to perform a domain validation. thanks in advance!**CLOSED**[Survey] End of Year Customer Success Programs Feedback
***This survey is now closed*** Hello everyone, As 2025 comes to a close and we look toward a new year, this is often an excellent time for reflection. It has been a busy year, and we've so enjoyed speaking with you and seeing the interact with other community members. The Android Enterprise Customer Success team is dedicated to ensuring that our programs and resources—including the Customer Community, The CAFE, and Advisory Services—are useful, enjoyable, and impactful for you and your teams. As we head into 2026, we’d love to hear directly from you! Would you mind sparing less than 5 minutes (I’ve been assured it won’t take a minute more 😀) to complete our Customer Success Products CSAT survey and share your overall experience please? The survey contains multiple sections for each customer programs. Please only select 'Yes' for the area(s) relevant to you. Your honest feedback is vital and will directly influence the improvements and new features we prioritise. The Customer Community is a collective space, so it’s really important to us that you help to shape the direction. Thank you so much and let me know if you have any questions or thoughts you’d like to share with everyone, below. Lizzie (and the whole AE team)
PiP Mode Not Working in Lock Task (Kiosk) Mode – Any Official Support or Workaround?
Hi everyone, I’m from ManageEngine MDM, and we’ve observed that Picture-in-Picture (PiP) mode does not work when a device is in Lock Task (Kiosk) mode. In our deployments, the device is configured as Device Owner, and we use DevicePolicyManager#setLockTaskPackages() to enable kiosk mode. However, when an app attempts to enter PiP using enterPictureInPictureMode(), it does not function while Lock Task mode is active. We are receiving multiple customer requests for this capability, particularly for use cases such as: Video conferencing apps running in PiP while a primary kiosk app remains in the foreground Monitoring/streaming apps that require PiP overlay within a controlled kiosk environment Enterprise-dedicated devices that require limited multitasking We would appreciate clarification on the following: Is PiP intentionally restricted in Lock Task mode by design? Is there any supported approach to enable PiP while maintaining kiosk restrictions? Are there any planned API enhancements to support this in enterprise (Device Owner) scenarios? Any insights, guidance, or recommended best practices would be greatly appreciated. Thanks in advance!
Samsung Smart Switch Not Working After Enrolling Device in Android Management API (Device Owner Mode , new devices not old - samsung A07)
Hello, I have built a device management system using Android Management API. Devices are enrolled in Device Owner mode. After enrolling Samsung devices (especially newer models like Samsung A07), I noticed that Samsung Smart Switch does not work anymore. On older Samsung devices, Smart Switch works even after enrollment. But on newer Samsung devices, Smart Switch does not work once the device is enrolled as Device Owner. I am not using any third-party MDM solutions only Android Management API. My questions: Is Samsung Smart Switch blocked automatically when a device is enrolled in Device Owner mode? Is this expected behavior on newer Samsung devices? Is there any policy configuration that allows Smart Switch to function while still using Device Owner mode? Is this a Samsung restriction or an Android Enterprise restriction? warning screen shot is I would appreciate any clarification on this behavior. Thank you.How to apply for Google Device Lock Controller?
We are a company specializing in providing financial services to low-income clients in buying all type of phones. Recently came across this app on Google Device Lock Controller and we understood this would help us a lot. I searched for how to apply to be a financial partner to be able to integrate it within our systems but maybe I am missing something. Can anyone suggest how I should conntact google for this service?
Cant finish setup
After correctly completing the configuration of my MDM with the ZTE account, getting this error while registering the device: "Cant finish setup. Zero touch enrollment isn't available. Check your internet connection and try again." Things already cross verified: The internet connection is stable. The EMM setup contains the correct signin url and the zte account contains the correct extra enrollment token in configuration. The device is assigned the correct configuration. The service account allowlisting google form is also approved. The signin url api never got hit during the enrollment of the device and just got this error message.
