Solved

Hello people, I'm trying to add new admins in our GZT environment, but looks like something is not working...Nothing really I can fail doing that, I'm an owner and the only fields I've to fill are email address and role, and I get the same error for both owners and admins.Are you maybe aware of anything broke on the back?thanks in advance

Hello, After my ChromeOS device updated on September 25, 2025 (though not certain this is the direct cause), custom protocol handlers (web+collab:// and collab://) for my Isolated Web App (IWA) stopped working. Triggering these links in Chrome no longer launches the app—they simply do nothing. This was functional until two days ago.   App Type: Isolated Web App (IWA) Manifest excerpt: { "name": "someapp", "id": "/", "short_name": "some-app", "version": "0.1.0", "update_manifest_url": "https://github.com/--some-repo--/iwa-release/releases/latest/download/update.json", "icons": [ { "src": "/192x192.png", "sizes": "192x192", "type": "image/png", "purpose": "any maskable" }, { "src": "/144x144.png", "sizes": "144x144", "type": "image/png", "purpose": "any maskable" } ], "start_url": "/", "scope": "/", "display": "standalone", "display_override": ["borderless"], "background_color": "#ffffff", "theme_color": "#3B82F6", "isolated_storage": true, "per

Hello,  We are a reseller and recently we've been trying to add devices onto clients AZT. We've ran into an issue trying to add devices onto a new client. We tried to add the client to our portal, but the customer number we get doesn't match theirs. We've had this happen before with a previous client, but we resolved it by having them add us on their portal. Worked just fine. I got on a call and guided the customer to add us. Found us easily and was able to add us. I found them on our portal and I uploaded the CSV file. 2 of the 12 devices added. The other 10 did not. I then tried to add them individually. No issue. It seems to not be able to add them in bulk. I'm not sure how to resolve this issue. Does anyone know how to fix this problem? We plan to add more devices in the future and doing it one by one is going to take a long time. 

Hello, We currently manage a growing fleet of ChromeOS devices (Chromebooks and Chromeboxes) through our Google Workspace domain. All devices are enrolled, updated to the latest ChromeOS version, and centrally configured via the Admin Console. Our VPN of choice is WireGuard, which ChromeOS now supports natively. We followed Google’s official documentation to configure WireGuard per user: Configure VPNs on ChromeOS (Google Support) The challenge we are running into is scalability: configuring WireGuard individually on a per-user basis is becoming increasingly tedious as our organization grows. Ideally, we would like to achieve one of the following: - System-wide tunnel setup - Assign a WireGuard key per device, rather than per user. This would allow the VPN configuration to apply regardless of who logs into the machine.- Admin Console integration - Ability to push or preconfigure WireGuard VPN settings (similar to how Wi-Fi networks or other VPN types can b

Hi experts,  I'm pretty new to managing Android devices using MDM solution and I went to the issue that need advises.I have a Samsung Android for testing & evaluating the MDM solutions. I was testing on Intune & Google MDM. Here are step by step I have done to lead to this issue.  I enrolled it to Intune by using the QR code successfully and finished the first test, then I wiped it fully I added it to corporate-owned device under Google MDM by using csv with serial numberEnrolled it to Google MDM and finished the test with MDM. Then, I removed this device from corporate device, deleted it from devices tab from Google MDM and fully wiped (factory reset) this deviceI scanned the QR code again (the same one I scanned in step 1) but failedAfter few screens, like connect wifi, this device belongs to org, etc... it ended up with 'Something went wrong, please contact to your IT administartor. I tried to scan it multiple times without luck; other devi

I had installed the chrome os FLEX  at my older computer (samsung NP300v4a from 2012) and it is working well unless the bluetooth.It is showing it at time menu. It is off. I press to turn on, keep some seconds and goes to off again.I saw some informations:I think that my problem can be at the older bluetooth adapter (computer is from 2012 and BT is probably BT 3.0).I bought a BT dongle but it is not working too.(baseus bt5.3 that i saw it works with linux at youtube.How can i solve it? I think that can be a solution to disable the internal bluetooth adapter and use the dongle bt adapater but i don't know if it is possible. 

I had upgraded my account to Google workspace Business Plus and wish to use the Android Enterprise function within Google platform. I had followed the steps and set to Advance mode in the mobile management "Custom" setting but the Android Enterprise did not appear for selection. Do i need a third party EEM or can i activate the Android Enterprise with Google Admin console without a third party one.

We are enterprise solution EMM partner. We want to validate the following feature 3.24. Managed Google Play Account upgradeAnyone please describe how to do this actually. Not understand way of integration in our solution.Thanks in advance.

Hi,  is there any plan to develop full Chrome OS Flex support for T2 Intel macbook airs from 2018-2019?  I tried installed it on the that machine, but it has common Linux struggle with T2 security chip: keyboard, touchpad, wifi and bluetooth not worked.  So, I wondering, if there will be some future support?  I know that the non-working parts, i mentioned, is possible to have fully working with t2linux project. I am running Fedora 42 with t2linux patches without issues.  Thanks Alv.

Hey.The admin console has a fantastic feature where you can see the AUE of your devices pr year.  It makes it easier to plan budget for replacing devices going out of support and planning execution.https://admin.google.com/ac/chrome/devices/?sf=2&so=2&tab=dashboard However - you can only see Chrome OS devices since the "Automatic updates until" field in Google Admin is not populated as in the example below. Obviously this information is available somewhere to be displayed, but it is currently not.I would really like to avoid exporting inventory to a spreadsheet, use the certified model list (https://support.google.com/chromeosflex/answer/11513094?hl=en)  to populate the empty field in the spreadsheet and keep track of it there.How do others plan inventory replacements? Has anyone else tried to reach out to the Chrome OS team pointing out this flaw?

Hello Everyone, I've noticed that the OnePlus 13 is not included in the Android Enterprise Recommended (AER) devices list, which can be found here: https://androidenterprisepartners.withgoogle.com/devices/#!?search=Oneplus. While the OnePlus 12 is currently listed, I'm curious to know when the OnePlus 13 might be added. My work profile on the OnePlus 13 was functioning properly for the past three weeks but has suddenly stopped working today. I discovered that the absence of the OnePlus 13 from the AER list could be the cause, although I'm puzzled as to why there were no issues until now. Could someone provide insight into whether the OnePlus 13 will be added to the AER list in the near future? Your guidance would be greatly appreciated.

Hi everyone, I'm turning to the community to see if there are any solutions being used out in the wild that assist with bulk wiping Android devices.  I suspect that what I'm asking may not be possible - mainly due to the nature of Android Developer Options, USB Debugging etc. - but I've been I've been tasked by our management to investigate and possibly propose a solution. As an example, we currently use several Cambrionix ThunderSync3 16 port devices to DFU both iOS and macOS devices but they don't offer a similar solution for Android.  Are there any solutions that can be used either in tandem with docking stations like Cambrionix or some other.  Our use case is Work Managed and we use Omnissa Workspace ONE UEM to manage the devices. The devices themselves are Pixels and Samsungs. and each device is loaded into either the Google Zero Touch Portal or the Samsung Knox Portal. The expectation is that when a large number of Androids are returne

Processor    AMD Athlon Silver 7120U with Radeon Graphics    (2.40 GHz)Installed RAM    8.00 GB (7.24 GB usable)System type    64-bit operating system, x64-based processorGraphics driver: Adrenaline 25.8.1  (Originally I didn't have this one I had the basic one it comes w/ but even with that one I would get the same issues) Issue in detail: Hello I have been having issues with video play back on my internet browsers. I use chrome but to clarify I have tried them all and they all have the same issue. Basically after awhile on a tab any videos loaded will go black. The audio is still there but the video itself no longer shows images unless I go to a new tab. I have tried turning off hardware acceleration, I have deleted my browsers cache, I have changed my power settings, I have even reset my whole PC from factory reset and it still happens. My graphics card is AMD Radeon and I have the latest adrenaline graphic driver installed. Any idea

Hello, I was searching for a precise info, but i cant find any official info, and unofficial sources are not precise, to say the least. How many devices can I upload to ZTP from resseller portal using a single .csv file? I have found that limitations are 30, 50, 60 devices per one file, or that the limitation is the size of the file- 50mb. The problem is, probably i will need to add tens of thousands of devices, and maximum 50 devices per one .csv is a big limitation in that case. Or is there any other way to add very large quantities of devices?   

Hi everyone, I’m feeling very disappointed and need some help here. We’ve invested significant time and effort into building an EMM solution that aligns fully with Google’s own guidelines: Built according to Android Enterprise requirements Obtained Expert certification for our team Have clients ready to onboard devices immediately Despite doing all of the above, our application keeps getting rejected with the reason: “Doesn’t Meet Program Requirements.”   The problem is, there’s no clear reason provided for rejection. Without clarity, there’s no way to improve or move forward. Google has a 500 device limit before allowing scaling, but without program approval, our clients may suffer.   We have already done certifications, built the platform, and proven readiness.   Our TESTING PLATFORM is live.    At this point, I honestly don’t know what else can be done. If there’s no path forward and no constructive guidance, I may be forced to open-source the entire

Hello everyone,I am exploring how to reduce resource usage on corporate-owned Android devices that are configured with multiple users or profiles.Currently, Android's VPN framework is per-user:Each user (or work profile) maintains its own VPN state.An Always-On VPN can only be configured within the context of the current user or profile.This means that if a device has several users, each user needs to run a separate VPN instance.This design results in unnecessary duplication:Multiple VPN processes or tunnels are active on the same device.System resources (CPU, battery, memory) are consumed redundantly.The VPN app itself must be installed and configured multiple times.My request/idea:Enable a single VPN instance at the device level (not just per-user), so that one VPN tunnel can secure network traffic across all users and profiles. This would:Greatly reduce resource waste.Simplify deployment and management for IT admins.Prevent the need for each user or profile to maintain its own VPN c

Hi I have a 2009 MacBook pro that I just switched to ChromeOS Flex and the Computer Has backlit keys but the keyboard key (f5 and f6) does not work. Is there any way I can fix this?

I am very concerned about the Enhanced GPP features coming soon that are currently being piloted in other regions. https://security.googleblog.com/2023/10/enhanced-google-play-protect-real-time.html This is not a welcome feature whatsoever for the fully managed space where we have business apps written internally that are being installed on business devices, owned by that business. In no way do we want Google sitting in between deciding whether a very legitimate app written internally for an organization should be installed on devices that are purchased and owned by the same organization on fully managed devices. I would like a way to disable GPP completely, or at a minimum whitelist applications from scanning as we don't want Google interfering in the business operations.  GPP is a helpful consumer protection features but fully managed devices should have the ability to be opted in or out of the program. Otherwise GPP can incorrectly flag a mission critical app and

We have a fleet that is managed with Android Management API that we use for pre prod testing. We started getting `Organization reached its usage limits, your work profile can't be set up` error recently in this enterprise. It had about 800 device when i did the list devices call. I have now removed the older devices and the list device call now returns 84 devices, but I still see the above error when trying to enroll new device. Its been about 2 days since i deleted the devices. Also been about 2 days since i have filled up https://docs.google.com/forms/d/e/1FAIpQLSf4VCzblf27V6jx1_iFt7lD1WjyCDpSDzQcxunTbQdbkEGG4Q/viewform to increase the quota for registered devices. Is there any way to investigate this issue? Can I check the registered devices qouta anywhere in GCP console? Are there any other case where I can see this error? I am seeing this error for both work profile and fully managed device.

 Hi just wanted to know if there will be issues with already enrolled devices in Intune if we unlink these accounts.

Hi, we are currently trialing automatic device enrollment using a Zero Touch Account and baramundi Management Suite as our EMM solution.It all worked well, until I deleted the Android Enterprise account before unlinking it from our Zero Touch account.When I now try to create a new enterprise and link it to our Zero Touch account, it says that it's already linked and I can't proceed to the actual Zero Touch console within the iFrame in the EMM.Sadly I can't change the display language for the iframe. It says "Choose accounts to be linked" and the light grey part next to the checkbox says "already linked". I'm only presented the option to go back and choose another Google account. There doesn't appear to be an option on the web portal version of Zero Touch (https://enterprise.google.com/android/zero-touch/customers/) to unlink the enterprise either. When I try to delete the enterprise it warns me to unlink the Zero Touch account before proceeding and tells me that all ente

Does anyone know when is Merger of ChromeOS and Android planned?Also, what would happen to chrome enterprise managed devices? will it be migrated automatically? Any inputs or awareness around this would help.

I would like to find out how to create  personal apps and work profile apps  please help me out  as I'm new here 

Is there a blog article on Configuring VPN on managed ChromeOS devices that meets the NCSC.gov.uk guidelines, to work with AWS ideally but Google cloud is an option. https://www.ncsc.gov.uk/collection/device-security-guidance/platform-guides/chrome-os Configure a virtual private network (VPN) where required:ChromeOS supports the use of NCSC recommended protocol IPSec IKEv2 which can be configured using the built-in client. This can  be deployed via an MDM (such as Google Workspace).If a third party VPN is required, use an official Android app deployed by the Google Play Store to manage and configure the connection on ChromeOS.When using third party VPN solutions, you should test that ChromeOS, Crostini and Android traffic are protected by the VPN (where required) and that the VPN is automatically started.Requirements above.  Ideally Split tunnel so that Google Workspace traffic ( like Google Meet) does not go over the VPN.Managed from the google

Hello peeps I fancied running automated network connectivity checks in one of my apps. Pulled in the list from the Devices category of  network requirements and it looks like one of the OTA cache servers has been down for at least a week.  ota-cache2.googlezip.net I raised it quietly but figured it was worth calling out here also.