Android Enterprise General Discussions

Hello Community,I recently read an article about connecting a Windows PC to an Android phone, which got me thinking: we need a similar focus on connecting Chrome OS (via Crostini) to Android devices.Since both Android and Chrome OS are Google products, the integration should be seamless. If Google wants to grow Chrome OS adoption, developers are the ideal first target. However, making it easy for developers to build Android apps on Chrome OS must be a priority, and currently, there are significant friction points.The Technical BlockersMy Android development on Chrome OS has been halted for over a month due to persistent issues:ADB Debugging on Managed Devices: My managed Chromebook (I am the admin) has the "Enable ADB debugging" toggle locked. Despite a month of searching, I haven't found a fix.Connection Instability: Both USB and Wi-Fi debugging wo

Dear Android Enterprise Support Team, I am experiencing an issue while attempting to enroll my HONOR Magic V5 device into Microsoft Intune for device management. I just bought the device one week ago, but when I try to add a work profile, I receive the following error message:"Can't add work profile. A work profile can't be added to this HONOR Magic V5. If you have questions, contact your IT admin."This issue is preventing me from completing the enrollment process required by my organization. I have already consulted with my company’s global IT support team, and they confirmed that there is no alternative solution on our side. The only way to resolve this issue is for HONOR to make the HONOR Magic V5 compatible with the Microsoft Intune application and Android Enterprise work profile enrollment.Device Details:Model: HONOR Magic V5OS Version: Magic OS 9.0.1Android vers

Hi Everyone, I am trying to set up a fully managed device for my organization. I have completed the process of enterprise creation, but as I generate the enrollment QR and begin setup of my Android, I get an error stating "Since your organization reached its usage limits, this device can't be set up". What am I missing as I can't see any graph or option to increase my limit. Furthermore, I have deleted all the devices from my enterprise. My organization needs a scalable solution so that we can manage thousands of device . Please let me know how to proceed forward.Thanks 

Hi everyone,I’m experiencing an issue during Android Zero-Touch enrollment with Microsoft Intune.  The process begins normally and progresses through all the expected steps:1. Getting your phone ready2. Checking info3. “This device belongs to your organisation”4. Setup your phone5. Setting up your device6. “This device isn’t private”7. Google services8. Updating device9. Welcome to Chrome10. Microsoft sign-in pageThe problem occurs AFTER I successfully sign in with my work account.Instead of continuing with Android Enterprise (intune) setup, the device opens this URL:   **portal.manager.microsoft.com**This page shows “Page not found.”Immediately after that, the device shows:   **“Can’t set up device. To finish setup, sign in to your work account.”**At this point the enrollment cannot continue.The device is assigned to a Zero-Touch

If people have not heard. Google is working on bringing AndroidOS to PC's. Google's new 'Aluminium OS' project brings Android to PC Just hope the AE management stays the same or even will expand on its capabilities. ChromeOS needs Google Workspace for management and not everybody is familiar with this.  but I look forward testing it when its ready for public or maybe private testing 🤐.

In a rapidly changing industrial landscape, innovation now hinges on fully integrated mobility at the heart of digital tools. The transition from Windows to android devices is no longer simply about swipping devices; it requires rethinking the work environment itself, freeing it from the constraints of fixed workstations in favor of mobile, agile solutions grounded in real-world situations.   With this in mind, our SMART MOBILITY project addresses the growing demand for efficient and secure mobile solutions in industrial environments as a first step. We have designed a secured work environment natively for smartphones, capable of covering all the daily tasks of a field worker.   This comprehensive, fully mobile approach aims to replace PC use where it becomes cumbersome, providing a high-performance, sustainable alternative that bette

We are enrolling devices using AMAPI by generating a QR code with an assigned policy either for work profile or fully managed enrollment.   During enrollment, the device prompts for a require for setup app, which, after configuration, returns RESULT_OK, marking the setup as complete and finalizing the device enrollment.   Before returning RESULT_OK, To identify the enrolling device, the backend gets the device ID and enterprise ID from the Pub/Sub provisioning notification. The device ID (which matches the GSF ID) is then sent by the require for setup app to the backend for validation. This identifier is also used to enforce enrollment limits based on the enterprise license count.   The Issue: Up to Android 14, retrieving the GSF ID was possible. However, in Android 15, it now returns null.   Question: Is there an alternative identifier that can be used to identify the enrolling device—one that

This issue was documented in 2021 but with no solution.My Chromebook is managed by my company and I am the manager.But Google tries to find the managed option to unlock for this to work in the administration interface for more than 15 days without success.By the way there are thousands of options in the admin interface it could be a clever feature to number them.If you are in front of the same issue please add your comments to this post.I hope that Google support will succeed to solve the issue soon because I developed my first app for Android on my Chromebook with Android Studio and I was able to download it to my phone before these 15 days.

i had this weird issue while trying to auto provision the devices , i created one configuration to auto redirect the devices to an enrollment profile, added the Jason file of the token to it and assigned it to certain devices , yet it didn't work  the device realize that it is  belong to organization and i see my  company support  contact  means it been recognized on my zero touch portal but it ask me to scan QR code for enrollment and not detect the token  Jason  text in the DPC extras also the profile works fine if i scanned the QR, any suggestions ??😅  

Dear All I'm Enrollment Device for managing organization via 7Time Tap and Scan QR Some Step Complete but after some steps Give This Error So Please Give the suggestions Please

Hello everyone,   Our team is always interested to hear your insights around the current employee experience on managed Android devices and profiles (Work Profile). One specific area of focus is the application installation experience, particularly for apps installs that happen while the device is in use (not part of initial setup).   The installation experience can vary depending on a variety of factors - the device model and Android version, configuration of your EMM’s DPC client, management mode of the device (fully managed vs. Work Profile), the permissions required by the app, the source of installation, permission policies, etc.     Based on your setup, it would be fantastic to hear some of your user experiences and what improvements you’d potentially like to see?    I know this is an interesting topic for many of you, so I'm looking forward to hearing y

Hello All, I am looking for advice, tips, suggestions, or helpful info, to begin a career/ journey into the world of Mobile Cyber Security and Tech. My interest was sparked after multiple hacking events that were very damaging to my life, my digital life, my work life, my relationships, my mental, physical, and emotional health, my data, information, and intellectual property of my business, and more. Now I am being pulled to learn how to protect myself first, and second so that I may be able to help others. I guess Ethical Hacking is the term. Any info helps.  Thank you,Androidc3po

  I Tried Living Like It's 2005 for a Week (And My Thumbs Still Hurt from T9 Texting) In which I attempted to survive seven days with flip phones, MapQuest printouts, and the soul-crushing realization that the Motorola RAZR was actually considered "cool".   Twenty years ago, the Motorola RAZR was the height of mobile sophistication, MySpace let you rank your friends publicly (and cause lifelong trauma in the process), and if you wanted directions to somewhere then you printed them on actual paper and prayed you didn't miss a turn. No Uber, no YouTube music. no Instagram. Just you, your iPod with 5GB of storage, and a whole lot of patience. So naturally, I decided to torture myself by living like it's 2005 for an entire week. No smartphone. No modern conveniences. Just me and the technology available exactly twenty y

  Good afternoon everyone!   Intro Alongside my passion for Android, which I’ve also made my profession, I spend a lot of my personal time working on scent detection training with dogs. Over the years I’ve trained my own dogs to search for items such as data carriers, phones, cannabis, and most recently one on cash.   I wanted to participate in the festival because I had to skip the opportunity last year. But to contribute meaningfully, I wanted to create something that connects both worlds, Android and my other interests. This article is the result of that cross-pollination. The article is just a different perspective to discuss, a thought I had and a look in to what I think could be a good future.     Android & detection / search dogs   Enterprise mobility is sti

Disclaimer: The following article captures the opinion of Matt Dermody, Senior Director of Enterprise Mobility at Manhattan Associates. The stances contained within are a reflection of Manhattan's specific focus on line-of-business Android devices, built on years of being "Dedicated to Dedicated."   Background Manhattan Associates is a B2B software company specifically focused on best-in-class, line-of-business enterprise deployments of enterprise software such as Warehouse Management (WMS), Transportation Management (TMS), and Point-of-Sale (POS). These software deployments command high expectations of uptime and availability, and that ultimately encompasses the complete solution, including the mobile computers that the software runs on.  

I need help with our zero touch account. The person that set up our zero touch left the company and did not provide the account information. Can this be recovered?

Following Samsung's decision to start sunsetting Samsung Messages (and recommending Google Messages) on newer devices we are now evaluating GM across our estate. Devices are managed by Intune and we can see we can push App Config for RCS Messages and Archiving via the Config designer but after opening up GM I get the "Use Gemini" in my face. Currently we don't use Gemini on our devices - infact we remove it. I have found the option under Settings in GM to Hide the Gemini button but it would be good if we could push that config down with the App......searching round not found anything to date - any thoughts?

Hello everyone,We have the problem that when I want to make the Google Calendar app available on a COPE device, it crashes after the welcome screen with the message "action not allowed".On Work Profile Only/BYOD it works without any problems. Are you aware of this problem?Could this be related to Intune automatically/default blocking the Google accounts in COPE? Thanks,Regards,Daniel

Hi Team, Is there currently an issue uploading a bulk .csv file to ZeroTouch?It's giving me an error. See below.  Steps below:I downloaded the sample .csv file then updated it with my data, then uploading it again to the portal as is without changing the name or file extension as seeing above, yet its giving me an error.This was working not long ago, just wondering if there is currently an issue. Thanks 

Hello everyone, I am implementing a custom Device Policy Controller (DPC) (device owner mode) and integrating the Android Management API (AMAPI) locally on the device using:EnvironmentClient.prepareEnvironment()AccountSetupClient.startAccountSetup()Both calls happen directly after device enrollment, inside a flow that starts within minutes after provisioning.Most of the time, everything works perfectly.However, randomly, prepareEnvironment() fails immediately after enrollment with: java.lang.SecurityException: Permission denied to call Android Device Policy app. And once this error happens, all subsequent calls to AMAPI continue to fail with the same exception — until the device is rebooted. After reboot, AMAPI works normally again.Sometimes onboarding works the first time, sometimes not, with no changes in our code or provisioning steps.We consist

OnePlus 15 not listed in the AER(Android Enterprise Recommended) devicesHello Everyone, I've noticed that the OnePlus 15 is not included in the Android Enterprise Recommended (AER) devices list, which can be found here: https://androidenterprisepartners.withgoogle.com/devices/#!?search=Oneplus. While the OnePlus 13 is currently listed, I'm curious to know when the OnePlus 15 might be added. I discovered that the absence of the OnePlus 15 from the AER list is not allowing work profile to be installed on my oneplus 15. Could someone provide insight into whether the OnePlus 15 will be added to the AER list in the near future? Your guidance would be greatly appreciated.

Hi @emrekacmaz057    Thank you for your message and welcome to the customer community!   I have translated your message - see your original post below - to make it easier for English speaking community members to respond.    Original title:  'İki sAattir su iş profiline giremedim . Biriniz anlatın lütfen'   Translation: 'I haven't been able to access this job profile for two hours. Someone please tell me.'   Thank you, Emilie 

as per : ZTE Portal - no account found | Android Enterprise and ChromeOS Customer Communities - 4093 I'm an admin of a Google workspace instance, let's call it Acme, LLC. This is Google Workspace Business Plus I'm an admin (not owner) of a Android Zero Touch instance, with the ability to make changes to:ConfigsDevicesUsersResellers, etc I've logged into Workspace.google.com for Acme, Inc. Gone to Devices, Mobile & Endpoints, Settings, Enrollment, Manage Zero Touch devices, Link, log in using AZTE user and get the rather lovely:

Hello,We are looking to implement the functionality to provision eSIM profiles on devices with Android 15+. However, we encountered a telecom provider that requires the EID of the devices before providing us with the eSIM activation code.In this initial stage, we are simply trying to obtain the EIDs of all devices so that we can send them to the telecom provider and receive the eSIM activation code in return. To obtain the EID, we are using the following approach: `euiccManager.createForCardId(slot).eid` However, we are encountering this issue as noted here:*Must have carrier privileges on subscription to read EID for cardId=0 [java.lang.SecurityException: Must have carrier privileges on subscription to read EID for ca

  Hello everyone,   I hope you are doing well. Last year we asked you here in the community about your interest in a possible security certification, we had a great response (and we will be providing an update on this soon).We wanted to expand this further to gauge your interest in providing Android Enterprise training modules. While some of you might be familiar with our Partner Academy resources, this would be specifically looking at training content tailored to your needs as a customer.It would be great to hear you thoughts. Please take a moment to answer the short poll below (or click here to view the form in separate tab).    If you have any additional thoughts