Community Activity

Android Enterprise Recommended (AER) Certification

Hi,I’m seeking assistance regarding the process for achieving Android Enterprise Recommended (AER) certification for our company's hardware devices. Specifically, I’d like to understand:The detailed procedure for applying and meeting the AER certific...

Yen by Level 1.5: Cupcake
  • 73 Views
  • 1 replies
  • 0 kudos

[Guide] First aid for bug reports

Hi!   Mobile devices are quite complex and fast- changing. Errors sometimes sneak in and as a UEM administrator you often have to find a solution.If in doubt, the UEM manufacturer is the first point of contact, but if it is an app or OEM-specific err...

Screenshot_20250109-153520.png bugreport-dumpstate.png bugreport-dump-user-1.png bugreport-dump-user-2.png
Alex_Muc by Level 2.2: Froyo
  • 308 Views
  • 2 replies
  • 6 kudos

Corp policy on pvt phone

I own a Motorola smartphone outright I paid for it myself it's not a corporate device no one other than I own it yet I find that there are some actions I can't do and Android tells me "by work policy"   This is **bleep**. How do I get rid of all corp...

Mono by Level 1.5: Cupcake
  • 19 Views
  • 0 replies
  • 0 kudos

The customer reported to us a problem with contact SMS which is not displayed on the personal side (only the numbers are displayed but not the names of the contacts)

The customer reported an issue to us: on the personal part of his phones, business contacts are no longer displayed across his entire fleet when users receive SMS from business and personal contacts (only numbers appear, without contact names).By def...

ROVI by Level 1.5: Cupcake
  • 2814 Views
  • 25 replies
  • 13 kudos

Google - Convert Externally Hosted App to Play App Signing

I have an app that is Externally Hosted on Google Play Console - it was set up to use the JSON config file and was then linked through to the organisation's MDM platform. However, the app is now too big to use this method, so we had to upload the APK...

DM by Level 1.5: Cupcake
  • 94 Views
  • 0 replies
  • 0 kudos

Wishing you a fantastic 2025!

Hello everyone,   I hope you've all had a restful and enjoyable holiday break. As we step into a new year, I wanted to wish you a very great 2025, both professionally and personally.    I also want to thank those of you who contributed to the communi...

New Year.gif
Lizzie by Google Community Manager
  • 1142 Views
  • 12 replies
  • 15 kudos
Community Tips

New to the Customer Community? Here are some handy posts to get you started:

Users online (571)