General discussions

Using Android and apps for your work? Ask a question, start a discussion and support your peers.493 Posts

Recent discussions

Does Unlinking Zero-Touch Accounts remove devices from Intune that were enrolled from those accounts?
Hi just wanted to know if there will be issues with already enrolled devices in Intune if we unlink these accounts.
Solved
Plain
Level 1.5: Cupcake
9 days ago
EMM
Enrolment
Management
microsoft intune
Work Profile
50Views
0likes
2Comments
Organization reached its usage limits, your work profile can't be set up.
We have a fleet that is managed with Android Management API that we use for pre prod testing. We started getting `Organization reached its usage limits, your work profile can't be set up` error recently in this enterprise. It had about 800 device when i did the list devices call. I have now removed the older devices and the list device call now returns 84 devices, but I still see the above error when trying to enroll new device. Its been about 2 days since i deleted the devices. Also been about 2 days since i have filled up https://docs.google.com/forms/d/e/1FAIpQLSf4VCzblf27V6jx1_iFt7lD1WjyCDpSDzQcxunTbQdbkEGG4Q/viewform to increase the quota for registered devices. Is there any way to investigate this issue? Can I check the registered devices qouta anywhere in GCP console? Are there any other case where I can see this error? I am seeing this error for both work profile and fully managed device.
Solved
Prathik
Level 2.0: Eclair
9 days ago
BYOD
cope
Devices
EMM
Enrolment
71Views
0likes
5Comments
Unlinking Zero Touch Account from deleted Enterprise
Hi, we are currently trialing automatic device enrollment using a Zero Touch Account and baramundi Management Suite as our EMM solution. It all worked well, until I deleted the Android Enterprise account before unlinking it from our Zero Touch account. When I now try to create a new enterprise and link it to our Zero Touch account, it says that it's already linked and I can't proceed to the actual Zero Touch console within the iFrame in the EMM. Sadly I can't change the display language for the iframe. It says "Choose accounts to be linked" and the light grey part next to the checkbox says "already linked". I'm only presented the option to go back and choose another Google account. There doesn't appear to be an option on the web portal version of Zero Touch (https://enterprise.google.com/android/zero-touch/customers/) to unlink the enterprise either. When I try to delete the enterprise it warns me to unlink the Zero Touch account before proceeding and tells me that all enterprise related data will be deleted after 30 days. So my question is: Is there another way to unlink the enterprise from the Zero Touch Account or do I simply wait for 30 days and then the link is deleted automatically? Peter
Solved
marvelous_mink
Level 1.6: Donut
31 days ago
EMM
Management
Zero-touch
154Views
0likes
4Comments
How to deregistered my all zerotouch device
Hello, My Zerotouch account is deleted and how we deregistered my already registered device
Solved
soumyatech
Level 1.6: Donut
2 months ago
App Management
Devices
EMM
Enrolment
fully managed
77Views
0likes
6Comments
Is One plus 13s android enterprise recommended?
Hi I wasn't able to find one plus 13s mentioned in the list. Is it AER approved. Will my office workspace work? Can someone please let me know thanks!
Solved
mitaksha
Level 1.5: Cupcake
2 months ago
accessibility
Devices
Enrolment
Work Profile
68Views
0likes
6Comments
Knox 3.11, SDK restrictions for Android 15
Hello everyone , Does anyone use knox sdk restricted method ? We have an app that has a driving mode and the apps is used for security purpose . Of course the app use know high restrictions feature like disable apps or enable/disable voice restrictions . Our xcover on android 15 , we have a message error that's say the app is not running in device owner mode : SecurityException: Caller is not DO or PO or KPU. According to Samsung post here , our app in android 15 will loose many restrictions we use . My question is how we can update to android 15 ? Our device is managed by Ivanti . The device owner of our device is the ivanti app and thus it can use knox sdk restrictions . I am pretty sure we can't have 2 apps being device owner if i am not wrong but i didn't find the proof yet . Sounds like the solution is to manage our device with only our EMM which doesn't satisfy our needs . Does anyone have any other idea ? It's a specific case actually .
Solved
Vin2K
Level 1.6: Donut
2 months ago
Devices
fully managed
Management
samsung knox
125Views
0likes
6Comments
Captive Portal - Intunes Kiosk Mode
Does anyone know if it's possible to allow an android tablet to connect to captive portals whilst in Kiosk mode. I am currently trying to configure Intunes to allow this and cannot find a way to allow the tablet user to connect to a Captive portal as this is being restricted. Upon the device being configured and connecting to Wi-Fi it does not display the Wi-Fi landing page to allow access. Has anyone come across this issue whilst using Intunes\Kiosk mode specifically with Android devices? Thanks
Solved
shaunhodgkinson
Level 1.6: Donut
2 months ago
Devices
microsoft intune
68Views
0likes
7Comments
Link Android Zero Touch Portal with Access Management Tool
Hello Team Is there any possibility to link Android Zero touch portal with an Access Management tool with the APIs? We have our internal access management tool of our organization. We want to link the ZTE portal so that the request and permission for adding and deleting admins can be managed by Access management tool. Is there any API for that?
Solved
Adityac89
Level 1.6: Donut
2 months ago
Zero-touch
144Views
0likes
9Comments
Mobile Device Financing Solutions
Hi Google Team My name is Fernando from Kueski Pay. We're currently expanding our mobile phone financing business in Mexico In the past, we used Android DPC for device management. Recently, Springdel approached us with a solution based on the Android Management API Before moving forward, we’d like to confirm whether their implementation complies with Google’s policies and licensing requirements for our use case. Thanks in advance for your support Best regards Fernando Kueski Pay
Solved
KueskiPay
Level 1.5: Cupcake
2 months ago
152Views
1like
4Comments
How to Set Device Owner on Company-Owned Android Device Without Factory Reset
Hello community, I’m facing a situation where we need to set Device Owner (DO) mode on several company-owned Android devices that are already in use and have a Google account logged in. Constraints: - The devices are company property. - Factory reset is not an option due to important data stored on the devices. - We want to enforce MDM policies via Device Owner for security and compliance. Questions: Is it possible to set Device Owner mode on an Android device without wiping or resetting, when a Google account is already signed in? Are there any known solutions or MDM platforms/tools that can claim an already-used device into Device Owner mode without data loss? I would really appreciate any guidance, proven methods, or official references. Our goal is to maintain data integrity while ensuring the devices are properly managed. Thanks in advance!
Solved
mhfaruk
Level 2.0: Eclair
3 months ago
App Management
Devices
Enrolment
fully managed
322Views
1like
4Comments

Explore other customer resources

Help Center

Explore step-by-step how-to guides.

Solutions Directory

Find solutions and partners.

Website

Discover more about Android's features.