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Google Play Console : delete an application, ID transaction
Hi everyone, I noticed that it is now possible to delete an application that has been unpublished for a long time, for example. When you click on delete application, you are asked for the transaction ID of the developer account and the package name. I have my transaction ID (which can be found on payments.google.com), but it is not in the same format as the examples given and is not recognised. Have you ever tried to delete an application? Have you also encountered a problem with this ID? Best regards, NB : The ID I have is in the format xxx.registration-xxx-xxx-xxx-xxx-xxxSolvedFlo7 days agoLevel 2.0: Eclair74Views0likes5CommentsDefault apps on Work profile or DO devices
Hello, A client would like to define Adobe Reader as default pdf viewer on WPCOD devices or DO devices. I didn't find any informations about it in android enterprise documentation or Ivanti NMDM documentation. Is it even doable ? Has anyone ever had a similar request? Thank you,SolvedBatlac14 days agoLevel 1.6: Donut41Views0likes3CommentsDo Not Have Permissions To Add Device
Hello, We are a reseller and recently we've been trying to add devices onto clients AZT. We've ran into an issue trying to add devices onto a new client. We tried to add the client to our portal, but the customer number we get doesn't match theirs. We've had this happen before with a previous client, but we resolved it by having them add us on their portal. Worked just fine. I got on a call and guided the customer to add us. Found us easily and was able to add us. I found them on our portal and I uploaded the CSV file. 2 of the 12 devices added. The other 10 did not. I then tried to add them individually. No issue. It seems to not be able to add them in bulk. I'm not sure how to resolve this issue. Does anyone know how to fix this problem? We plan to add more devices in the future and doing it one by one is going to take a long time.Solvedjhigh8452530 days agoLevel 1.5: Cupcake54Views1like2CommentsCan't enroll the Samsung to Intune after removing from Google MDM
Hi experts, I'm pretty new to managing Android devices using MDM solution and I went to the issue that need advises. I have a Samsung Android for testing & evaluating the MDM solutions. I was testing on Intune & Google MDM. Here are step by step I have done to lead to this issue. I enrolled it to Intune by using the QR code successfully and finished the first test, then I wiped it fully I added it to corporate-owned device under Google MDM by using csv with serial number Enrolled it to Google MDM and finished the test with MDM. Then, I removed this device from corporate device, deleted it from devices tab from Google MDM and fully wiped (factory reset) this device I scanned the QR code again (the same one I scanned in step 1) but failed After few screens, like connect wifi, this device belongs to org, etc... it ended up with 'Something went wrong, please contact to your IT administartor. I tried to scan it multiple times without luck; other device still be able to scan the QR code for enrollment. There is no logs can be found in the Microsoft. Is there anything that I was missing? Thank you !!!Solvedtungle9331 days agoLevel 1.6: Donut72Views0likes5CommentsWay of implement the following feature '3.24. Managed Google Play Account upgrade'
We are enterprise solution EMM partner. We want to validate the following feature 3.24. Managed Google Play Account upgrade Anyone please describe how to do this actually. Not understand way of integration in our solution. Thanks in advance.Solvedmhfaruk2 months agoLevel 2.0: Eclair30Views0likes1CommentAndroid Enterprise
I had upgraded my account to Google workspace Business Plus and wish to use the Android Enterprise function within Google platform. I had followed the steps and set to Advance mode in the mobile management "Custom" setting but the Android Enterprise did not appear for selection. Do i need a third party EEM or can i activate the Android Enterprise with Google Admin console without a third party one.SolvedsocialXHC2 months agoLevel 1.5: Cupcake41Views0likes1CommentUpdating the Device Art Generator (Device Frame)
The Device art generator is a great tool for people who don’t want to install Android Studio just to take some framed screenshots for documentation use. There are third-party apps that can do this too (Snapmod), but I was wondering if the developers at Google could give the Device art generator some well-deserved love and update it to include Pixel 10 frames? Thanks. (Google) Device art generator: https://developer.android.com/distribute/marketing-tools/device-art-generator 3rd party option: https://play.google.com/store/apps/details?id=cn.gavinliu.snapmodSolveddavidtse9162 months agoLevel 2.0: Eclair128Views0likes8CommentsLooking for solutions to assist in Bulk Management (Wipe) of Android Enterprise devices
Hi everyone, I'm turning to the community to see if there are any solutions being used out in the wild that assist with bulk wiping Android devices. I suspect that what I'm asking may not be possible - mainly due to the nature of Android Developer Options, USB Debugging etc. - but I've been I've been tasked by our management to investigate and possibly propose a solution. As an example, we currently use several Cambrionix ThunderSync3 16 port devices to DFU both iOS and macOS devices but they don't offer a similar solution for Android. Are there any solutions that can be used either in tandem with docking stations like Cambrionix or some other. Our use case is Work Managed and we use Omnissa Workspace ONE UEM to manage the devices. The devices themselves are Pixels and Samsungs. and each device is loaded into either the Google Zero Touch Portal or the Samsung Knox Portal. The expectation is that when a large number of Androids are returned for whatever reason, we'd like to be able to plug the device into a "station" and programatically wipe them en masse. Personally, I think we need to simplify our returns process and use the MDM in a controlled environment but I have to have asked these questions, due diligence and all that. Thanks in advance for your input.SolvedSkysurfer2 months agoLevel 1.5: Cupcake47Views0likes3CommentsMax number of devices in single .csv file
Hello, I was searching for a precise info, but i cant find any official info, and unofficial sources are not precise, to say the least. How many devices can I upload to ZTP from resseller portal using a single .csv file? I have found that limitations are 30, 50, 60 devices per one file, or that the limitation is the size of the file- 50mb. The problem is, probably i will need to add tens of thousands of devices, and maximum 50 devices per one .csv is a big limitation in that case. Or is there any other way to add very large quantities of devices?SolvedTomaszP2 months agoLevel 1.6: Donut45Views0likes4CommentsStruggling with Google EMM Partner Application No Clear Reasons for Rejection
Hi everyone, I’m feeling very disappointed and need some help here. We’ve invested significant time and effort into building an EMM solution that aligns fully with Google’s own guidelines: Built according to Android Enterprise requirements Obtained Expert certification for our team Have clients ready to onboard devices immediately Despite doing all of the above, our application keeps getting rejected with the reason: “Doesn’t Meet Program Requirements.” The problem is, there’s no clear reason provided for rejection. Without clarity, there’s no way to improve or move forward. Google has a 500 device limit before allowing scaling, but without program approval, our clients may suffer. We have already done certifications, built the platform, and proven readiness. Our TESTING PLATFORM is live. At this point, I honestly don’t know what else can be done. If there’s no path forward and no constructive guidance, I may be forced to open-source the entire project on GitHub and advise new developers not to invest effort into building an Android EMM solution, because the barriers are too high and unclear. I still want to find a way to bring this product to market but right now, the lack of transparency and guidance is extremely discouraging. Has anyone else faced this? How did you get clarity or escalate the case with Google? Any advice would be deeply appreciated. Thanks, Shailesh (This post was edited to remove the advertisement of commercial products or services, in compliance with our guidelines)Solvedemmbuilder2 months agoLevel 1.5: Cupcake74Views0likes1Comment
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